Refund Policy

Effective Date: November 15, 2025

Thank you for purchasing and supporting lonelyfansseries.com. This Refund Policy explains when refunds may be issued for digital purchases made on our platform. Because our content consists of instantly accessible digital streaming products, certain restrictions apply.

1. General Refund Policy

All purchases made on lonelyfansseries.com—including episode purchases, season bundles, digital passes, and other paid content—are considered final and non-refundable. Once access to a digital product has been granted, we cannot revoke or “return” it, therefore refunds are usually not possible.

2. Exceptions (Refunds May Be Considered)

We may grant refunds at our sole discretion in the following situations:

• Duplicate purchases: You were accidentally charged twice for the same item.
• Technical issues: You were unable to access the content due to a verified technical error on our platform.
• Unauthorized transactions: Your account or payment method was used without your permission (proof may be required).
• Non-delivery: You paid for an item that was never made available or accessible.

Requests outside these situations are generally not eligible for refunds.

3. Not Eligible for Refunds

• Change of mind after purchasing.
• Dissatisfaction with the storyline, content style, cast, or creative direction.
• Inability to watch due to personal device or internet issues not caused by our platform.
• Partial usage (e.g., “watched only a few minutes” or “did not finish the episode”).
• Purchases made with discount codes, promos, or special offers.

4. How to Request a Refund

To request a refund under the eligible circumstances above, please contact us within 7 days of your purchase:

• Email: contact@lonelyfansseries.com

Please include the following details:

• Name and email address used for your account
• Order ID or transaction reference
• Payment method used
• A brief explanation of the issue
• Screenshots (if applicable)

5. Processing of Refunds

If your refund is approved, processing time may vary depending on your payment provider. Typically:

• Refunds may take 5–10 business days to appear on your statement.
• Refunds will be issued to the original payment method used.
• We cannot expedite processing with banks or card issuers.

6. Chargebacks

Filing an unapproved chargeback may result in:

• Immediate suspension of your account
• Revocation of access to purchased content
• Blocking future purchases

If you believe a charge is incorrect, contact us first—we can resolve most payment issues faster than banks.

7. Changes to This Refund Policy

We may update this Refund Policy at any time. Changes will be posted with an updated effective date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Refund Policy, please reach us at:

• Email: contact@lonelyfansseries.com
• Mail: LonelyFansSeries / [Company Name], [Street Address], [City], [Region], [Postal Code], [Country]

Last updated: November 15, 2025

Disclaimer: This Refund Policy template is provided for general informational purposes and does not constitute legal advice. Consult a qualified attorney for compliance with applicable laws and regulations.