Privacy Policy

Effective date: November 15, 2025

Welcome to lonelyfansseries.com ("we", "our", "us"). We operate a streaming platform that allows members to register, purchase, and watch movie episodes. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your choices regarding that information.

1. Information We Collect

1.1 Information you provide

• Account information: name, email address, username, password, and any profile information you choose to provide.
• Payment & billing information: payment card details, billing address, and transaction records. (We do not store full credit card numbers on our servers when using third-party processors — see "Payment Processors" below.)
• Support and communications: messages you send to our support team, feedback, and other communications.
• User content: if you submit reviews, comments, or other content.

1.2 Information collected automatically

• Usage data: pages viewed, videos watched, watch duration, search queries, and other activity within the service.
• Device & technical data: IP address, browser type and settings, device identifiers, operating system, and player/streaming logs.
• Cookies & similar technologies: cookies, local storage, and pixel tags used for authentication, preferences, analytics, and advertising (where applicable).

1.3 Information from third parties

We may receive information about you from third parties such as identity verification providers, fraud detection services, social login providers (if you use them), and analytics services.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our streaming service and web site.
• Process purchases, payments, refunds, and billing.
• Authenticate accounts and provide customer support.
• Personalize your experience (recommendations, preferences).
• Monitor usage, analyze trends, and diagnose technical issues.
• Protect against fraud, abuse, and security threats.
• Comply with legal obligations and enforce our Terms of Use.

3. Sharing & Disclosure

We may share your information with:

• Service providers: payment processors, hosting/CDN providers, analytics providers, email and messaging services, and customer support platforms (they act as processors and are contractually bound to protect your data).
• Business partners: partners who help operate promotions, contests, or joint offerings, when applicable.
• Legal and safety: when required by law, to comply with a subpoena, court order, or other legal process, or to protect the rights, property, safety of us or others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets (we will notify users where required).

4. Payment Processors & Financial Data

We use third-party payment processors (for example: Stripe, PayPal, or other providers) to process payments. Those providers collect and process payment information according to their own privacy policies. We do not store full payment card data on our servers unless explicitly stated and only when necessary and secured.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for essential site functions (authentication, playback) and for analytics and performance. You can manage cookie preferences through your browser settings and, where presented, our cookie preference tool. Note that disabling certain cookies may affect site functionality (for example, staying signed in or remembering playback position).

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Export a copy of your personal data in a machine-readable format.
• Object to or restrict certain processing (e.g., direct marketing).
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at the address below. We may need to verify your identity before acting on requests.

7. GDPR (Residents of the European Economic Area)

If you are located in the EEA, the legal basis for processing your personal data may include performance of a contract (providing service and processing purchases), compliance with legal obligations, legitimate interests (improving service, fraud prevention), and consent where required. You may lodge a complaint with a supervisory authority if you believe our processing violates applicable data protection laws.

8. CCPA / CPRA (Residents of California)

If you are a California resident, you have additional rights under the CCPA/CPRA including the right to request disclosure of categories of personal information we collect, the right to request deletion, and the right to opt-out of the sale of personal information (if applicable). We do not knowingly sell the personal information of minors under 16.

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. While we aim to protect your personal information, no electronic transmission or storage is 100% secure — we cannot guarantee absolute security. If a data breach affects your information, we will follow applicable notice laws.

10. Data Retention

We retain personal information as long as necessary to provide the service, fulfill transactions, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by the type of data and legal requirements.

11. Children’s Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe a child has provided us personal information, please contact us.

12. International Transfers

We operate globally and may transfer and process your information in countries different from your own. When doing so, we apply appropriate safeguards to protect your data as required by law.

13. Links to Other Sites

Our service may link to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the revised policy with a new effective date and, where required, provide additional notice.

15. Contact Us

If you have questions or want to exercise your rights, contact us:

• Email: contact@lonelyfansseries.com
• Mail: LonelyFansSeries / [Company Name], [Street Address], [City], [Region], [Postal Code], [Country]

Replace the placeholder address and contact details above with your actual contact information.

16. Additional Notices

Depending on your jurisdiction and our services, additional notices may apply (for example, specific disclosures for EU data subjects or California residents). Contact us if you need details about how local laws apply to your data.

Last updated: November 15, 2025.

Disclaimer: This Privacy Policy template is provided for general informational purposes and does not constitute legal advice. Consult a qualified attorney to ensure compliance with applicable privacy laws and regulations for your specific operations.