OnlyFans Faces Class-Action Lawsuit Over Alleged Model Impersonation by Agencies

OnlyFans is facing a new class-action lawsuit filed by two former subscribers who claim they were deceived into believing they were speaking directly with models. The plaintiffs, identified as M. Brunner and J. Fry of Illinois, allege that instead of interacting with creators, they were unknowingly communicating with agency “chatters” hired to impersonate the models in private messages and video exchanges.

According to reporting from 404 Media, the men say they would not have subscribed—or would have spent significantly less—had they known the creators were using third-party teams to manage conversations. Despite their frustration, the plaintiffs indicated they might return to the platform if OnlyFans prohibited creators from using such agencies.

For years, numerous management agencies have offered “chatting services” to OnlyFans creators, handling private messages and sometimes entire fan interactions. While common, not all creators use these services. The lawsuit claims OnlyFans benefits financially from this system while allowing deceptive practices to continue.

The complaint, filed against OnlyFans’ parent companies Fenix International Limited and Fenix Internet, LLC, notes that the plaintiffs provided no direct proof that agency workers were behind their interactions. However, they cite inconsistencies in messages, contradicting details, and the unrealistic volume of personalized content sent to large fan bases as red flags. One example mentioned is a creator with over 700,000 fans—an audience size the plaintiffs argue would be impossible for a single person to manage personally.

The lawsuit argues that by permitting creators to use agencies without clear disclosure, OnlyFans “deliberately frustrates the agreed common purposes of the contract” and deprives subscribers of the experience they are paying for.

This case follows a similar 2021 lawsuit against Unruly Agency, where fans alleged they were manipulated into sharing deeply personal information under false pretenses. Additionally, five separate class-action complaints were filed last July over alleged “chatter scams,” with those cases scheduled for trial in 2027.

OnlyFans has yet to respond to The Independent’s request for comment. In a previous statement to Cosmopolitan, the company emphasized that creators may choose to work with various third parties—but these individuals “do not work on behalf of OnlyFans and are not affiliated with the company in any way.”

Source: OnlyFans hit with class action lawsuit from two men who say they weren’t talking to models